Group Warranty Administrator

Posted 14 May 2024
Job type Permanent
DisciplineAftersales – parts and serviceAutomotive

Job description

Job reference - 36262

  • Previous experience in warranty administration required
  • Salary ranging from $75k+ dependant on experience
  • Well established Auckland dealership franchise with career growth opportunities

Access 32 years of our client relationships and connections and find your next job. Build your future with Jobcorp.

If you are ready to take the next step in your career and join a dynamic team committed to excellence, we want to hear from you. Apply today to become a Group Warranty Administrator and embark on a rewarding journey with this employer of choice.

As a Group Warranty Administrator, you will be the link between the service department and distributor, ensuring a strong relationship between them and a continued great customer service.


  • Competitive compensation and benefits package.
  • Opportunities for professional growth and advancement.
  • Supportive team environment that values collaboration and innovation.
  • Make a meaningful impact by ensuring customer satisfaction and maintaining product quality.

About the employer
The employer has a sterling reputation within the industry and the community, known for its commitment to excellence and integrity.

We believe that by joining this well-established dealership group, you'll not only have the opportunity to excel in your career but also be part of a supportive and dynamic workplace where your contributions are valued and celebrated, creating a culture of appreciation and motivation.

The role

  • Process warranty claims efficiently and accurately
  • Communicate effectively with customers and internal teams to resolve warranty issues promptly
  • Maintain detailed records of warranty claims and related documentation
  • Collaborate with suppliers and service providers to facilitate warranty repairs or replacements
  • Monitor warranty trends and provide recommendations for process improvements
  • Assist in training and supporting team members on warranty processes and procedures

The skills you need

  • Previous experience in warranty administration field required
  • Strong organisational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritise tasks effectively
  • Proficiency in Microsoft Office suite (Word, Excel, Outlook)

How to apply
If reading online, click the APPLY NOW section and submit your application online.

For more information contact the team at Jobcorp NZ Ltd for a confidential discussion. Phone during NZ business hours: The international landline is +64 9 271 3200.

You can also visit the job board on our website to view further vacancies

Jobcorp owned companies include Jobcorp NZ Ltd, Jobcorp Immigration, Automotive Employment NZ and Property Employment NZ. Our company has business interests in recruitment, the provision of immigration advice, and the provision of employment relations advice.