Job reference - 40924

• Leadership, development and growth of a dynamic property management team
• An engaging leader with the ability to shape the future of our Nelson region
• 6 figure income and other benefits

About The Rent Shop
With over 30 years of experience, The Rent Shop has become a trusted name in property management across New Zealand. Operating in 12 locations nationwide, our Nelson/Tasman branches deliver exceptional service, fostering community connections, and supporting sustainable growth in the provision of reliable and innovative property management solutions grounded in professionalism and integrity.


The opportunity
We are seeking a strategic, results-oriented leader to join us as General Manager for our Nelson/Tasman operations. This senior role offers the chance to oversee a dedicated team of 15 including Property Managers, Business Development Managers, and support staff, driving operational excellence, portfolio growth, and client satisfaction.

This position requires an engaging leader with the ability to shape the future of our Nelson region operations while ensuring alignment with national standards and strategic objectives.


Key responsibilities
Leadership & Team Development

• Lead, motivate, and develop a team of 15+ staff, fostering a high-performance and growth-oriented environment.
• Oversee recruitment, onboarding, performance reviews, and ongoing professional development.
• Establish KPIs, manage performance, and identify future leaders within the team.
• Maintain a positive, productive work culture that promotes high morale and low staff turnover.

Operational Excellence

• Oversee property management activities to ensure occupancy rates above 98%, minimal arrears, and high tenant satisfaction.
• Manage rent collection, dispute resolution, and ensure compliance with legislation such as the Residential Tenancies Act.
• Supervise property inspections, maintenance, and repairs with detailed documentation and timely reporting.
• Control costs associated with repairs and maintenance while maintaining quality standards.
• Establishing and pursuing short- and long-term branch goals, as well as driving individual and team success toward company and industry awards.
• Assisting with the strategic planning process, from development to monitoring.

Client & Community Engagement

• Deliver consistently high levels of customer service to landlords and tenants.
• Proactively communicate with clients, keeping them informed and educated about their investments.
• Build relationships within the Nelson community, supporting local initiatives and enhancing the brand's reputation.

Compliance & Administration

• Ensure all operations comply with legal standards, health & safety policies, and national standards.
• Oversee administrative processes, documentation, and reporting, ensuring accuracy and timeliness.

Health & Safety

• Take responsibility for team safety, ensuring policies are fit-for-purpose and properly implemented.
• Identify gaps in safety policies and work with senior management to address them.

The skills and experience sought

• Proven leadership experience ideally, although not necessarily, in property management or related sectors.
• Strong team development skills, with a track record of building high-performing and engaged teams.
• Excellent communication and the ability to foster a fun and productive work culture.
• Ideally have an understanding of property legislation, particularly the Residential Tenancies Act.
• Strategic thinking, as well as operational and general financial acumen.
• A community-focused approach, committed to local engagement and sustainable growth.

The rewards and company culture
At The Rent Shop we value professionalism, integrity, and continuous improvement. We offer a supportive environment that encourages leadership, innovation, and community involvement. You will have the opportunity to shape regional operations, lead a talented team, and contribute to our ongoing success story.

An attractive 6 figure income is provided, along with a company car, and Southern Cross Healthcare after a 12-month qualifying period.


How to apply
The closing date is Wednesday the 28th of May. Applications will be acknowledged at the time of application and again after the closing date.

Jobcorp NZ are the authorised recruitment partner for this assignment.

All applications are guaranteed complete privacy. Applicants will need to have the right to work in NZ.

While we request all applications are uploaded online, you can also contact Russell Phillips directly on 027 479 0000 or email for a fully detailed job description.